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Finance - Technology Services Division

This Division is a part of the Finance Department and provides support for all municipal departments with information systems, telephony and technology services. This support starts with the service and maintenance of our existing technology and continues with forecasting and implementation of upgrades to our existing technology and new applications.

This fiscal year, July 2013 through June of 2014, provided several upgrades to existing technology over several departments. The significant were an upgrade to the Public Works Garage phone system.

The Technology Services implemented:
     Hosted Digital Telephone and Voice Mail system for the Public Works
     Implemented an upgrade in hardware and software for our email system.               software.
     Purchased of additional backup and recovery systems.
     Completed the City’s participation in a Federal Grant through Sovernet
         Communications for a ‘Dark Fiber’ Network.

The City’s Wide Area Network is routed though T1’s (provided by SoverNet through FairPoint Communications). This communication network between City Hall and the outlying facilities of the Public Works Garage, Waste Water Treatment Plant and Water Filtration Facility in Berlin is configured to enhance the secure management of the potable water and waste water systems and radio communications between the garage and various remote units.

The City continues to maintain its communication link with the local and world wide community via the internet. This communication, information and research tool also provides increasing levels of risk for the City’s hardware, software and data. Our goal is to provide the City a knowledgeable, effective and adequate level of security. The City continues to maintain a sophisticated firewall, virus protection standards and a redundant daily full system backup to insure the integrity and continued performance of the network and its applications.

FRED SKEELS, Technology Services Manager:

Technology Services Mission Statement:

News and Letters :

October is Cyber Awareness:  STOP - THINK - CONNECT

K - 8 :  Safety for Kids 

Parents and Educators:  Cyber Safety for Mentors 2014-11.pdf

Older Adults:  Cyber Safety for Adults 2014-11.pdf

October Newsletter:  Halloween 2014-11.pdf


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